MARTINSBURG, W.Va. – Deborah Oldham, outpatient surgery registration clerk, was recently named City Hospital’s Quality Service Award winner for December 2011.
Each month, the hospital’s Service Award Committee selects an employee to receive the Quality Service Award. Oldham was nominated for her consistency in treating patients and their families with enthusiasm, respectfulness, and attentiveness.
A co-worker stated, “Debbie strives for excellence not only with the families and friends of patients, but also with co-workers- offering assistance or a helping hand as needed.”
Criteria for selection as a Quality Service Award recipient includes: demonstrating a consistently high level of productivity and quality of work along with a high degree of initiative in performing work responsibilities, displaying exceptional dependability, exhibiting effective relationships with others, displaying a commitment to service and serving the City Hospital community, and meeting the criteria for the WVUH-East mission, vision and values.
Nomination forms for the Quality Service Award are available at locations throughout the City Hospital campus. Anyone who witnesses an employee displaying outstanding service is encouraged to complete and submit a nomination form.
City Hospital’s December Quality Service Award winner Debbie Oldham is shown being presented the award by Steve Folmer (left), director of surgical services and Anthony Zelenka (right), chief administrative officer.